Privacy Policy

Last updated: May 2025

01Introduction

This Privacy Policy describes how designwagon.in ("We", "Us", "Our", or "Company") collects, uses, and protects the personal information you provide when accessing or using our website at designwagon.in (the "Website"). By using the Website, you confirm your acceptance of this Privacy Policy. The person accessing the Website is referred to as "You" or "User".

02Information We Collect

We may collect the following types of information when you interact with our Website:

  • Contact details — name, email address, phone number, and any information you submit through our contact or application forms.
  • Business information — company name, job title, and related details if you are enquiring as a business.
  • Technical data — device type, browser, IP address, and website usage patterns to help us improve our services.
  • Communications — messages, enquiries, and any correspondence you send to us.

03How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries, applications, and requests.
  • To provide, maintain, and improve our services.
  • To send relevant updates, service information, or communications you have opted into.
  • To analyse website performance and improve the user experience.
  • To comply with applicable legal obligations.

04How We Protect Your Information

We implement appropriate security measures — including encryption and secure servers — to protect your personal information from unauthorised access, alteration, or disclosure. While we take every reasonable precaution, no method of data transmission over the internet is completely secure. We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law. Information that is no longer required will be securely deleted or anonymised.

05Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With trusted service providers who assist us in operating the Website or delivering our services, under strict confidentiality agreements.
  • When required by law, a court order, or valid request from a public authority.
  • In connection with a business merger, acquisition, or restructuring — in which case the successor entity will be bound by this Privacy Policy.

06Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. Cookies allow us to:

  • Understand how visitors interact with the Website.
  • Remember your preferences for future visits.
  • Monitor site performance and improve content.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Website.

07Your Rights

You have the following rights in relation to your personal information:

  • Access — request a copy of the personal data we hold about you.
  • Correction — request correction of any inaccurate or incomplete information.
  • Deletion — request erasure of your personal data, subject to applicable legal requirements.
  • Opt-out — unsubscribe from marketing communications at any time.
  • Data portability — request a transferable copy of your data.

To exercise any of these rights, contact us at designwagon.team@gmail.com.

08Children's Privacy

Our Website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take prompt steps to delete it.

09Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information.

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically. Continued use of the Website after any changes constitutes your acceptance of the updated Policy.

11Governing Law & Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Policy or the handling of your personal information shall be subject to the exclusive jurisdiction of the courts located in Ernakulam, Kerala, India.

12Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or wish to exercise your data rights, please contact us:

Palakkulam Illam, Kannoth Temple, Muppathadom, Aluva, Kerala 683110

designwagon.team@gmail.com+44 20 0000 0000